Returns & Refunds Policy

At ExoticProtect, we’re committed to providing products that protect and enhance your everyday lifestyle. We believe in the quality and effectiveness of our products, and we recommend using them for at least 14 days before considering a return.

If you’re not satisfied with your purchase after 14 days and within our 60-Day Money Back Guarantee, please reach out to us via our Contact Page.

Cancellation Policy

Changes or cancellations must be made within 24 hours of placing your order. After this period, your order may already be processing and we may not be able to modify it.

If cancelled within 24 hours, refunds will be processed within 7 business days.

60-Day Money Back Guarantee

We’re confident that our products deliver real results. Try them for at least 14 days — if you’re still not happy, you can request a return within 60 days of your purchase. Please note that shipping fees (if applicable) are non-refundable.

To initiate a return, please contact us via the Contact Page and include your Order Number or the Name and Email Address used at checkout for faster processing.

Damaged Items

We take great care in packaging each order. If your product arrives damaged, please report it within 72 hours of delivery by contacting us through the Contact Page and including clear photos of the damage.

Products damaged during use, normal wear, or misuse are not eligible for replacement or refund.

Shipping & Delivery

We aim to deliver your order promptly, but please understand that we are not responsible for shipping delays caused by couriers, customs, or other external factors.

In cases of lost, stolen, or delayed packages, please contact the courier directly. ExoticProtect cannot be held responsible for such circumstances.

Incorrect Shipping Address

It is the customer’s responsibility to ensure the shipping address is correct at checkout. If the address is incorrect and not reported within 24 hours, we cannot offer a resend or refund.

Policy Updates

ExoticProtect reserves the right to update this Returns & Refunds Policy at any time. We encourage customers to review it periodically before purchasing.

By placing an order with ExoticProtect, you agree to this policy and acknowledge your understanding of our terms.